Member Reviews

OHK is dedicated to improving access to the best vacation stays and providing a good system to verify the quality of your potential booking. In order to make improvements or changes we love to get your feedback.

After vetting the property and then you complete a booking, you are confirming that it's good, however, issues can still occur, such as, poor communication & poor problem solving, otherwise, the place should be what you want. If issues arise, you can leave a review detailing your experience with photos.

REVIEW CONSIDERATIONS

Reviewing a Stay:

Please keep in mind you should have thoroughly vetted your stay. What does this mean? If there were problems that came up in the home afterwards, you are reviewing how the host handled the mishap, how long did it take to respond, address the issue, come to a satisfactory solution, return a deposit, etc. Realistically, unforeseen issues can happen at any type of lodging.

Reviewing Guests:

Please keep in mind you should have a reasonable expectation of guests. They should leave the home reasonably clean, nothing should be damaged, guests were not rude or disrespectful when communicating while living in the same space with you the host (host family members), with other guests, or to neighbors and evaluate if would you recommend them for other stays.

Serious issues may NEED TO BE addressed legally (i.e.: insurance claims or small claims court),

Other Home Keys DOES NOT HANDLE any agreements or booking transactions.