Qualifications
Property Assessment
Before publishing a listing on OHK, take an honest, thorough look at your space. A property is “list-ready” only if it meets basic hospitality standards: clean, safe, functional, and accurately represented. If you wouldn’t stay there yourself comfortably, confidently, and without hesitation - it’s not ready for guests.
Hosting Skills
Every host should make sure they have the time, mindset, and consistency required to offer a pleasant, reliable stay experience. Or, they will hire an agency to do this work.
Use OHK checklist sheet honestly- if you can’t check these boxes, hosting may not be the right fit right now.
Hospitality Standards
Established criteria for hospitality standards refer to the measurable guidelines and best practices properties are expected to follow- including cleanliness, maintenance, accuracy of information, communication, responsiveness, safety protocols, and the overall quality of the guest experience. These standards ensure consistency, professionalism, and trust across all guest stays.
Hospitality Standard Benefits
Defined Booking Procedures
Bookings follow a clear sequence: inquiry, property viewing, agreement, and payment. This mirrors standard hospitality practices and reduces confusion, disputes, and last-minute cancellations.
Verified Guest Presence Before Payment
Requiring guests to view the property before final payment reflects traditional lodging transparency standards and protects hosts from charge disputes or claims of misrepresentation.
Clear Use of Space
Occupancy limits, shared space expectations, and house rules are established in advance. This aligns with hotel room-use standards and helps preserve the condition and function of the property.
Predictable Guest Behavior
Guests are informed of expectations prior to arrival, including check-in procedures, visitor policies, and conduct guidelines. This reduces disruptions and supports a calm, orderly stay environment.
Reduced Liability Through Documentation
Written terms, deposit receipts, and optional contracts follow standard lodging practices and help protect hosts in the event of disagreements or damages.
Operational Consistency
Hosts follow consistent cleaning, safety, and check-in practices between stays. This supports guest satisfaction and repeat bookings while maintaining property standards.
Longer-Term Stay Stability
Clear standards and proper vetting encourage stays that are planned, intentional, and less transient—similar to extended-stay lodging models.
Professional Boundaries
Hosting is treated as a service relationship, not an informal arrangement. This helps maintain appropriate boundaries between hosts and guests while still allowing for a personal, attentive experience.